Privacy Policy
Important: Muse Cannabis Co. is a licensed cannabis brand — we do not operate a retail storefront and we do not conduct direct-to-consumer cannabis sales. All product sales are facilitated through licensed distributors and independent licensed retailers. This Privacy Policy explains what limited information we collect through our website and how we handle it.
This Privacy Policy describes how Muse Cannabis Co. ("Muse," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at www.musecannabisco.com (the "Site"). It also describes your rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and California Business and Professions Code §26161.5.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this Site.
1. Who We Are
Muse Cannabis Co. is a licensed cannabis brand operating under a licensed distributor in the State of California. We do not hold a retail license and do not sell cannabis products directly to consumers through this Site or any online platform. Our California DCC license number is C11-0000779-LIC.
Our website is an informational and marketing platform. It allows visitors to learn about our products, meet our cultivator and artist partners, and locate licensed retailers that carry Muse products.
2. Information We Collect
Because we do not process transactions or create consumer accounts, the personal information we collect is limited. The categories below reflect what we may collect depending on how you use the Site.
CategoryExamplesHow CollectedIdentifiersName, email addressEmail signup form, contact form submissionsAge Verification DataConfirmation that you are 21 or older (yes/no only — no date of birth stored)Age gate on site entry; stored as a browser cookie onlyInternet / Device ActivityIP address, browser type, pages visited, time on site, referring URLAutomatically via website analytics tools (e.g., Squarespace Analytics)CommunicationsMessages, inquiries, or artist submissions you send usContact forms, email, or linked Google FormsMarketing PreferencesEmail newsletter opt-in statusEmail signup form
We do not collect:
Payment or financial information (we do not process any transactions)
Government-issued ID or sensitive identification numbers
Medical cannabis card information or health data
Purchase history (no sales occur through this Site)
Precise geolocation data
3. How We Use Your Information
We use the information we collect only for the following purposes:
To operate the Site — including verifying visitor age, analyzing site performance, and maintaining Site security.
To communicate with you — responding to inquiries, contact form submissions, and artist collaboration requests.
To send marketing communications — sending our newsletter or brand updates to subscribers who have opted in. You may unsubscribe at any time.
To improve our Site — using anonymized analytics data to understand how visitors use the Site and improve the user experience.
To comply with legal obligations — including California cannabis regulations and applicable privacy laws.
We do not use your information for automated decision-making that produces legal or similarly significant effects about you.
4. Cannabis-Specific Privacy Protections
Under California Business and Professions Code §26161.5, licensed cannabis businesses are prohibited from disclosing personal information about cannabis consumers to third parties, except as strictly necessary to complete a transaction. Because Muse does not conduct direct retail sales and does not collect cannabis purchase data from consumers, this provision applies in a limited way to our operations. Nevertheless, we apply its spirit broadly: we do not sell, rent, or share any information that could identify you as a cannabis consumer or indicate your cannabis use to any third party for advertising, marketing, or any other non-operational purpose.
5. Sharing Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
Service Providers
We work with third-party vendors who help us operate our Site and business, including our website platform (Squarespace), email marketing tools, and analytics providers. These vendors are contractually required to use your information only to provide services to us and may not use it for their own purposes.
Licensed Business Partners
If you inquire about wholesale purchasing, we may share your contact information with our licensed distributor partner (Nabis) to facilitate that business relationship. We will only do so with your knowledge and only for that purpose.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Muse Cannabis Co., our users, or the public.
Business Transfers
If Muse Cannabis Co. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.
6. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to operate and improve the Site experience. The cookies we use include:
Age verification cookie — A first-party cookie that records your confirmation that you are 21 or older, so you are not asked again on repeat visits. This cookie contains no personally identifying information and expires after 30 days.
Analytics cookies — Provided by Squarespace, these cookies collect anonymized data about how visitors use the Site (pages viewed, time on site, traffic sources). This data is aggregated and not linked to individual identities.
Functional cookies — Used by the Site platform to maintain basic Site functionality.
We do not use third-party advertising cookies or allow ad networks to place cookies on our Site. You may configure your browser to block or delete cookies; note that blocking cookies may affect the functionality of the Site, including the age verification gate.
We honor browser-based Global Privacy Control (GPC) signals as opt-out requests from the sale or sharing of personal information, as required by California law effective January 1, 2026.
7. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the CCPA and CPRA:
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, and how it has been used or shared.
Right to Delete: Request that we delete personal information we have collected from you, subject to limited exceptions.
Right to Correct: Request that we correct inaccurate personal information we hold about you.
Right to Opt Out: Opt out of the sale or sharing of your personal information. Note: We do not sell or share personal information for advertising purposes.
Right to Limit: Request that we limit the use and disclosure of any sensitive personal information we hold about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights — including by denying services or charging different prices.
Right to Data Portability: Receive a copy of your personal information in a portable, readily usable format.
Right to Opt Out of ADMTOpt out of automated decision-making technology used for significant decisions. We do not use such technology at this time.
How to Submit a Request
To exercise any of the rights above, you may contact us through our Contact page or by emailing us directly. Please include "Privacy Request" in your subject line and specify which right you wish to exercise. We will verify your identity before processing your request and will respond within 45 days, with one possible 45-day extension if needed.
You may also designate an authorized agent to make a request on your behalf. We will require written proof of the agent's authorization and may verify your identity directly.
Upon processing a valid opt-out request, we will confirm that the request has been completed, as required by California law.
8. Email Marketing & Communications
If you sign up for our email newsletter, we will use your email address to send you brand updates, product news, and other marketing communications. You can unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. We do not share email subscriber lists with third parties for their marketing purposes.
9. Children's Privacy
This Site is not directed to, and we do not knowingly collect personal information from, anyone under the age of 21. We employ an age verification gate on the Site that requires visitors to confirm they are 21 or older before accessing content. If we become aware that we have inadvertently collected information from someone under 21, we will delete it promptly. If you believe a minor has submitted information to us, please contact us immediately.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, or destruction. Our Site is hosted on Squarespace, which maintains its own security standards and certifications. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You provide information to us at your own risk.
In the event of a data breach that affects your personal information, we will notify you as required by California law.
11. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. Specifically:
Email subscriber data is retained until you unsubscribe or request deletion.
Contact form submissions are retained for up to 12 months unless follow-up is ongoing.
Analytics data is retained in aggregated, anonymized form per Squarespace's retention policies.
Age verification cookies expire after 30 days in your browser.
12. Third-Party Links & Services
Our Site contains links to third-party websites, including licensed retail partners, our wholesale platform (Nabis), artist portfolios, and the California DCC website. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of third-party websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
We will respond to all privacy-related inquiries within 45 days of receipt.